Effective Date: May 30, 2018; Last Updated: June 30, 2026

Applicability and Scope

This Privacy Policy describes how PODS Enterprises, LLC uses personal information of customers and website visitors and other digital platforms. (We refer to them collectively here as "Platforms.") This includes people who apply for a job or interact with us by phone. This Policy applies on the Platforms where it appears or when otherwise provided to you. It does not apply in other situations. This includes your relationship with us as an employee.

Notice At Collection

Information We Collect

We collect the information listed below.

California law requires that we tell you if we share information for cross-contextual behavioral advertising. For each category of information listed below we have indicated if we do this. To modify your preferences for cross-contextual behavioral advertising read our Notice of Right to Opt-out of Sale/Sharing below.

• Contact and account information. We collect your name and contact details. This includes physical and email address. It also includes phone number. We also collect usernames and passwords and information about the services you use. We assign customers account numbers and customer ID numbers, and store information about your contract terms and account status. We may collect information relating to your dwelling like age, size, and type. We may share this information for cross-contextual advertising.
• Payment and related information. We or our vendors collect payment card or bank account details.
• Job applicant information. We collect education and employment history from job applicants. We also collect resumes and references. We may collect information about skills, certifications and licenses.
• Device information. We collect internet and network activity information including browsing and search history, and browser type and operating system. We collect authentication data, including tokens, as well as information about ads you interact with. We also collect IP address and cookie data, as well as operating system information. We collect device IDs and device specifications. We collect information about your activity on our site or other sites, like pages viewed and navigation details, as well as date and time of visit or visit duration. We also collect referring and exit page details, like search terms that led you to our Platforms. If you use social login, we may receive your name, email, and unique identifier. We may share this information for cross-contextual advertising.
• Location information. We collect precise or non-precise geolocation data. We may share this information for cross-contextual advertising.
• Audio and communications information. We may record calls. We may collect texts, chat transcripts, and emails. We may retain other written or electronic communications.

Business Purposes for Information Use

We use personal information for the following business and commercial purposes:

• To support accounts and provide services. We use personal information to create and manage customer accounts and profiles. This includes to provide goods or services, and to fulfill requests. We also use personal information for customer support. We use personal information to provide access to and operate our Platforms and Services.
• For communications. We use personal information to send you communications. This might be by email or phone. It may include texting where legally permitted. Communications may include information about our relationship. We may also send surveys and polls, or materials like newsletters or product and service updates.
• Improving products and platforms. We use your information to improve our Platforms, products or services. This includes improving or customizing your experience. We may use personal information to conduct market research. From time to time, we may use information to conduct trend or financial analyses.
• Marketing and profiles. We use personal information to provide you with information about products and services or third parties' products and services. These may include emails or ads served on other sites, including social platforms. Information we use for ads may be collected through cookies or other tracking tools. We may use personal information to tell you about new products or features, or to administer sweepstakes and contests. Our offers may be based on your interests and location.
• Recruitment. We use job applicant information to respond to hiring questions and evaluate people for potential job openings. Use includes communicating with individuals about application status.
• Security and compliance. We use personal information to protect our company and our customers. This includes identifying fraud and to secure our systems. We will also use information if we believe it is necessary to comply with the law. This includes responding to law enforcement or regulatory inquiries. We also use information to meet contractual obligations.

We use information for other purposes as permitted by law or as we may disclose to you. In some jurisdictions we are required to tell you our legal basis for processing your information. Our legal basis is to process for a legitimate business purpose, with consent, to fulfill a contract or request you make, or as otherwise permitted by law.

Sensitive Information Collection and Use

We do not use or disclose sensitive personal information for inferring characteristics. We do not otherwise use or disclose sensitive personal information for purposes other than those permitted by law.

More Information

We keep personal information as long as it is necessary or relevant for the practices described in this Privacy Policy. We also keep information as required by law. For more information about our privacy practices, read below for the rest of our Privacy Policy.

Methods of Collecting Information

We collect information directly from you. This includes when you contact us by email or phone. Or, if you set up an account. It also includes if you submit feedback, like reviews or testimonials. It also includes if you respond to surveys or participate in promotional programs.

We collect information passively. We use several common tracking tools to collect information. These include browser cookies and web beacons. It also includes pixels and clear gifs, and clear gifs. We may use these tools on our Platforms or in our communications. To learn more about cookies visit the FTC's Online Tracking page. We may have third parties on our Platforms who collect information in this way.

We collect information about you from others. This includes affiliates or business partners. It also includes social media platforms, including if you use a social login option. We may also get information from data brokers or marketing partners. We may also get information from analytics firms or government agencies.

Combining Information and Profiles

We combine information we collect from you online with information we receive from you offline. We combine information that we have collected across other third-party sites. We combine information across devices, such as computers and mobile devices. We also combine information you provide with information we obtain from third parties. These may include advertising and marketing partners or data brokers. We may create profiles based on the information we have about you. This includes information we combine from different sources.

When We Disclose Information to Others

We disclose all categories of personal information in the following circumstances/to the following types of entities:

• Affiliates and related entities. We may disclose personal information to our related entities. This includes companies under current or future common control, like subsidiaries.
• Service providers. We may provide personal information to businesses that provide services to us or on our behalf. This includes fulfillment and account servicing vendors. It also includes payment processors or marketing and communications companies. We may also share information with data and business analytics vendors and IT and network administration vendors. We may share information with professional service firms like accounting, legal, and auditing companies.
• Social media platforms and business partners. We may disclose information to social media platforms depending on your interactions with us. We may also work with third party advertisers or ad networks to whom we may share your information for cross-contextual behavioral advertising. The Notice at Collection above outlines what categories of information we share for these purposes.
• Successors to all or part of our business. If all or part of our business was sold, we may disclose all of your information as part of that transaction. If there is a merger or acquisition, we may also disclose your information. If there is a financing or bankruptcy, we may disclose all of your information.
• To comply with the law or to protect ourselves or others. We will share information for fraud detection, cybersecurity, and credit risk reduction. We also disclose information if we believe we need to, for example to respond to a government inquiry or court order. We may also disclose information to enforce our policies or terms.
• We disclose information as permitted by law and for other reasons we may describe to you.

If you post on our Platforms, your posts may be publicly available. This includes reviews or testimonials you provide. As permitted by law we may use these in advertising.

You Have Certain Choices and Rights

You Can Opt Out of Certain Marketing

To stop receiving our marketing emails please follow the instructions in any marketing email message you get from us. If you choose to stop receiving marketing emails you will continue to receive emails from us about your relationship.

Cookies, Tracking and Our Do Not Track Policy

We use cookies and similar tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. More about how to control cross-contextual behavioral advertising is provided below. For information about how we use cookies and other tracking tools, and more information about how you can control them, see our Cookie and Ad Policy, incorporated here by reference.

Our Do Not Track Policy: Some browsers allow you to opt out of having your information sold or shared by using the browser's opt-out preference signal (Global Privacy Control or GPC). Some browsers may also have "Do Not Track" signals that operate separately from GPC signals. DNT signals are not uniform, and our site is thus not set to address them for every browser.

Cross-Contextual Behavioral Advertising: To opt out of cross-contextual behavioral advertising, the Self-Regulatory Program for Online Behavioral Advertising provides consumers with the ability to manage certain choices online here and provides a tool for managing mobile choices here.

Notice of Right to Opt-out of Sharing: You can opt out of the sharing of your personal information for advertising by clicking the link "Do Not Sell or Share My Information / About Ads" in our site footer and requesting to opt out of targeted advertising. Some browsers or browser extensions also allow you to tell websites not to share your information for targeted advertising through the "global privacy control" signal. If you configure this setting on your browser, certain features on our site may not work and you will receive less targeted advertising. To learn how to configure this setting, view here.

Options you make are browser and device specific.

Specific Rights in Certain Jurisdictions

If you are a consumer who lives in California, Canada, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, or jurisdictions with similar laws, you may have additional rights. Those rights depend on our relationship with you and have certain limitations that are subject to change.

Call (855) 252-1075 or email [email protected] to exercise your rights. We use the information you provide when you submit a request to verify you, by matching the information you provide with information we already have about you. The rights include the following and may be offered based on your location:

• Access and Portability. You have the right to find out the categories of information we have about you and the purposes of processing. For those in California, you also have the right to find out where your information was collected from and how we use it. This includes access to algorithms where such algorithms were used to make a legally significant decision about you or information that was used for legally significant profiling decisions. You may also have the right to ask us to provide you with (a copy of) your information in a structured, commonly used, and machine-readable format.
• Deletion and Correction. You have the right to have us delete information we collected from you. You also have the right to ask us to fix your information. You can also, if you have an online account with us, review and change information in your account profile page.
• Third Parties. In the laws of some jurisdictions, including Minnesota, Oregon and Connecticut, you can request a list of the specific third parties to whom we have disclosed your information.
• Withdraw consent. If you are in Canada, you have the right to withdraw consent for us to collection, use, or disclose personal information when our processing was based on your consent.

In some situations, we may not be able to process your request. This may include if there is a legal exception. If you disagree with our decision, you can contact us as described in the communication you get from us with our decision, or at the mailing address provided at the end of this policy. We will not discriminate or retaliate against you because you exercise your rights. To lodge a complaint, contact us at the mailing address noted at the end of this policy. If you are a Canadian resident, you also have the right to complain to the Office of the Privacy Commissioner of Canada (OPC).

Authorized agents: If you are submitting a request on behalf of an eligible resident, we may ask for additional information to verify your identity. This may include providing proof that you are registered with the Secretary of State to act on someone's behalf or proof of being a power of attorney.

Nevada residents. You may also opt out of the future sale of your information to a third party so that they may license or sell that information by emailing us at [email protected].

California residents. Under California law we are required to tell Californians if we "sell" or "share" information as that term is defined by applicable law. We do not "sell" or "share" personal information based on our understanding of those terms.

How We Protect Information

We use reasonable security measures as required by relevant law. The Internet is not 100% secure. We cannot promise that your use of our Platforms and Services will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

We Store Information in the United States

Information we collect is stored in the United States. If you live outside of the United States and choose to use this site, you understand that it is at your own risk. Our Platforms are subject to US laws, which may not afford the same level of protection as those in your country. By submitting your information, you agree to the processing of it in the US.

Third-Party Sites and Links

If you click on a link to a third-party site, you will be taken to websites we do not control. This includes our pages on social media sites. This policy does not apply to the privacy practices of these websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party practices.

Children's Privacy

Our Platforms are meant for adults. We do not knowingly collect personally identifiable information online from children under 13 on our Platform. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us. You can also contact us at the address listed at the end of this policy. Please mark your inquiries "COPPA Information Request."

Contact Us and Accessibility

If you have questions about this Policy, you can email us at [email protected] or by mail at:

PODS Enterprises, LLC, Attn: Webmaster, 5585 Rio Vista Drive, Clearwater, Florida 33760 1-888-776-7637

Updates to This Privacy Policy

We may make changes or updates to this Privacy Policy. We will notify you of any material changes to this Privacy Policy as required by law. All changes will also be posted on our Platforms. Please check the Platforms periodically for updates.